Terms and Conditions

1. Terms and Conditions Hotel Hastal

1.1. These general terms and conditions govern the bookings via the hotel website
of LH Hotels & resorts s.r.o.......

1.2. By visiting and browsing our website, using it and making a booking
you confirm that you have read the terms and conditions below and that you have understood them
you agree with them.

1.3. The company Hastal Hotel is registered at the address Hastalska
103/12, 110 00 Prague 1. All correspondence should be sent to this
the given address.

1.4. By making a reservation through the website of the Hastal hotel, you enter into a direct (legal
binding) contractual relationship. Therefore, you confirm and represent that you are eligible
to legal actions and you are over 18 years of age that you accept responsibility for all payments that have been made
made on your behalf or by credit/debit card and confirm that the information provided by you
are true and correct.

1.5. All orders placed by you will be considered as an expression of your free will
purchase the required services that are available in the Hastal hotel offer. Yours
the order will not be contractually bound until it is confirmed by the hotel or
of the sales department of the Hastal hotel company and until payment of the advance invoice is made or
payment card guarantee for accommodation needs.

2. Types of reservations

2.1. It is possible to create two types of reservations on hotel websites

a) standard reservation with the option to cancel the reservation free of charge 24 hours before arrival
b) the non-refundable rate of the so-called non-refundable reservation without the possibility of cancellation and refund.

2.2. A standard reservation with the possibility of cancellation can be changed or canceled according to the applicable cancellation conditions
depending on the selected term.

2.3. For non-refundable reservations, changes or cancellations can be made without the option
refund of the already paid reservation price. Compared to standard reservations, these reservations are always
discounted, and the discounted price is conditional on the immediate advance payment
from the client's credit/debit card and at the time of booking.

3. Making an online reservation

3.1. When making an online reservation through the website of the Hastal hotel, it is necessary to fill out
reservation form with all the required data related to the accommodation (selection of the required
hotel, date of stay, number of people, number of rooms and possibly a discount code) and then click on
BOOK. You will then be taken to a page where you can book a certain type of room,
according to price and payment terms. In the next step, you are redirected to the page where you fill out
booking form and you must enter your credit/debit card details.

There are two payment terms, you can choose:

a) discounted booking price for bookings without the possibility of cancellation and refund
money with immediate pre-payment via your credit/debit card

b) standard booking – payment at the hotel reception and credit/debit card details are in
forms listed only for the purposes of the accommodation guarantee. After final approval and dispatch
booking, you will receive a booking confirmation showing all the details
information about your reservation.

3.2. In the event that you choose as a method of payment immediate subscription via
credit/debit cards, so the hotel, after receiving the order, will charge the amount of the reservation to
credit/debit card specified in the reservation. If the booking should be paid by credit/debit
by a 3rd party card, i.e. that the clients who will be staying at the hotel will not have credit/debit cards with them
card with which the payment will be made, contact the reception of the hotel by e-mail so that we can
sent a link to a secure payment gateway where the payment will be made.

3.3. If the payment authorization goes well, you will receive a confirmation email with a confirmation
reservation and invoice. If you do not receive a confirmation email or if you have any questions,
please contact our reservation department or reception at the email address of the respective hotel.
All contacts can be found on the websites of individual hotels.

4. Changes to reservations

4.1. All changes to reservations (change of name, date of reservation, change of hotel, room type, etc.)
it must be done in writing to the email of the reception of the given hotel, the contacts can be found on the website
on the websites of individual hotels. Requested changes will be confirmed back to you. In case that
the change request will not be possible, you will be informed of this fact
via e-mail.

5. Prices

5.1. On our website we always show the average price per room/night and the total price
per stay. In the reservation form when creating a reservation, it is possible to edit the currency in which
you demand to pay. We accept payments in CZK and EUR, please ask for any other currencies
contact the hotel reception.

5.2. Payment by credit/debit card can be made in CZK and EUR, if applicable
For other currencies, please contact the hotel reception.

5.3. Exchange rates are determined daily and are based on CNB rates. Course information and overall
the price in CZK that was deducted from your credit/debit card is always shown on the invoice, which

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